Returns
7-Day Free Clothing Return Policy
We are committed to ensuring your satisfaction with every purchase. If for any reason you're not completely happy with your clothing item, our 7-Day Free Return Policy makes the return process simple and hassle-free.
Key Details of Our Return Policy
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Eligibility:
- The item must be returned within 7 calendar days from the date of delivery.
- Items must be unused, unworn, unwashed, and in their original condition, with all tags and packaging intact.
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Non-Returnable Items:
- Undergarments, swimwear, or any custom or personalized items cannot be returned for hygiene and customization reasons.
- Items marked as "final sale" or "non-returnable" are excluded from this policy.
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Process for Free Returns:
- Step 1: Log in to your account and navigate to the "Orders" section.
- Step 2: Select the item you wish to return and click "Request Return."
- Step 3: Follow the prompts to generate a prepaid return shipping label.
- Step 4: Pack the item securely and attach the label to the package.
- Step 5: Drop the package at the nearest carrier location listed in the instructions.
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Refunds and Exchanges:
- Refunds will be processed within 5-7 business days of receiving your returned item.
- Exchanges are subject to availability. If the desired item is out of stock, a full refund will be issued instead.
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Important Notes:
- Free returns are limited to one per order.
- If the returned item does not meet the conditions of the policy, it may be returned to you at your expense.